1. How do I order your products?

Please use our convenient online shopping cart feature or contact Industrial Wireless and Networking directly using the following:
Toll-free: 1-866-830-0835
Email: info@iwwnetworking.com

2. When will my orders be shipped?

In stock orders received by 12:00 PM EST will ship the same day (subject to credit worthiness and purchase order requirements).
Out of stock and special orders will ship within one business day of Industrial Wireless and Networking’s receipt.
Please call us if you have any urgent requests and we will do our best to assist you.

3. Is there a minimum order amount?

No, Industrial Wireless and Networking is happy to take your orders for any stock item we have.
Yes, for Non-stock items that dropship from the factory that minimum order is $250.00

4. What is your return policy?

We follow the manufacturers return policy guidelines as it differs by each manufacturer for information on any product you can contact us and we can give you the details on what the return policy is.

5. What is the status of my RMA?6. How can I receive special pricing?

To receive special pricing, please contact our sales department by using the following:
Phone: (866) 830-0835
Email: info@iwwnetworking.com

7. Who do I contact if my product does not work?

Please contact our Technical Support department on issues regarding product Troubleshooting by using our request technical support form. Technical Support can also be contacted using the following:
Phone: (866) 830-0835
Email: info@iwwnetworking.com

8. Do you offer any evaluation programs?

Yes, we provide a 30-day Free Evaluation on all of our products. Please fill out our EVALUATION FORM and we will send you our product to evaluate.

*note: evaluation subject to review and approval prior to product shipment.